AMGiNE partners with Cvent to automate and streamline the Group Air Booking Process for TMCs

TORONTO – AMGiNE, provider of leading AI automation platform for managed business travel, announced a partnership with industry-leading meetings, events, and hospitality technology provider, Cvent. Through this partnership, a technology integration is underway between Cvent and AMGiNE that will automate and streamline the Group Air booking process for Travel Management Companies (TMCs).

“Cvent is the leading event technology platform and many of our TMC partners use Cvent to manage their events. However, one of the most repeated requests we receive is to help them automate the manual processing of Group Air requests that are exported into spreadsheets once travelers register for a group meeting or event,” said Greg Apple, CEO of AMGiNE. “We know how tedious it can be for corporate agents to sift through hundreds or thousands of rows of a spreadsheet for just one event. As a leader in AI automation for the corporate travel industry, we are confident in the tremendous value we can provide not only to our current TMC partners who use Cvent, but to the 1,500+ TMCs of all sizes that we don’t currently service today.”

AMGiNE Boosts Agent Efficiency for Group Air Bookings

Currently, preparing an initial quote can take TMC agents more than 5 minutes for each group traveler. This inefficient process begins when travelers register for an event and their registration is exported to an Excel spreadsheet, which an agent then uses to manually create PNRs and/or proposed itineraries for each traveler.

The integration between Cvent and AMGiNE is expected to boost agent efficiency by up to 3x by eliminating the manual export of requests and reducing processing time. AMGiNE’s APIs respond to a registration request within 15 seconds of receipt, pulling data from the traveler’s registration form and automatically generating a trip proposal according to the TMC’s specifications. If desired by a TMC, AMGiNE can route requests to an agent for additional oversight before sending to the traveler.

Travelers also benefit from this integration as they will receive trip proposals, including flight options and seat maps, within minutes of registering for a meeting or event. Travelers can self-select the flights they want to take, while ensuring options selected are aligned with corporate travel policies. Travelers will also be able to request agent assistance if required.

“Cvent has a long history of driving innovation and enabling greater efficiency across the meetings and events industry. We’re proud to partner with AMGiNE to improve the group air booking process and address a key pain point for our TMC customers,” said Mike Tenholder, Head of Alliance Partnerships at Cvent. “Group Air bookings are repetitive and very time-consuming for agents. With AMGiNE automating bulk reservations, all the manual effort is removed, enabling agents to prioritize servicing their corporate customers.”

AMGiNE Becomes a Cvent Alliance Partner

As a Cvent Alliance Partner, the AMGiNE app and integration that enables Group Air bookings is now available for download by TMCs from the Cvent App Marketplace. TMCs that want to benefit from automated Group Air Bookings must be an AMGiNE partner to ensure the AI platform has access to the TMC’s GDS content and policies. TMCs can sign up here to become an AMGiNE partner.

AMGiNE is showcasing its Group Air booking solution at Cvent’s customer and industry conference, Cvent CONNECT, going on now through June 13 in San Antonio, TX.

The article AMGiNE partners with Cvent to automate and streamline the Group Air Booking Process for TMCs first appeared in TravelDailyNews International.

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